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Welcome to our illustrated help page
Welcome to our
illustrated help page
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At chrono-watch.com, we think that an online
shopping must be a smooth and easy experience. In addition to our help
link
"
How to shop
" where you can find answers to your questions (FAQ), we
offer you this illustrated step by step shopping process. Never hesitate
to ask if you need more information, we are at your service.
customerservice@chrono-watch.com
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Make your choice
Step 1: Shop by
brands. Click on the brand to
access the models.
Or
Step 2: Shop by
sku, model number, keywords by using the search box.
You can even click on our
Advanced Search tool.
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Choose the category
Step 1: The brand's
different lines or categories are listed under both genders. Click on the name
of the category
to view all the models available listed under this particular category.
Step 2: You can do
the same via the pictures representing the category, it gives you an idea of
the design you
will discover. |
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Select your watch
Step 1: To go on the
watch's page, simply click on the picture of the watch you selected.
Step 2: You can also
access the description's page by clicking on the title.
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My watch
Step 1: Your price.
Step 2:
Verify the quantity you want is showing.
Step 3: Start
placing your order by
clicking on the "Buy Now" button.
or
Step 4: Add it to
your wish list for later.
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My cart
Step 1: Your quantity.
Step 2: Check this
box if you want to remove the watch from your cart.
Step 3: Click here
if you want to keep shopping and add other items before you checkout.
Step 4: Go to the
checkout |
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Create your account
Step 1: New customers
must create an account. You will access your account with the password you
create.
Step 2: You are a
faithful customer and already have an account. Just enter your e-mail
address and your password to access it.
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Your information
Step 1: Fill out this
form with your valid information. Very important!!!
Step 2: Check "yes"
if your shipping address is the same as your billing address. If not, you
will have to complete another form. A different address may delay your
shipment due to additional security checks.
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Shipping method
Step 1: Free shipping
is automatically selected when the order is $150 or above. You can
upgrade
the shipping method if needed.
Step 2: If you require
specific handling instruction, let us know here.
Step 3: By
checking this box, you will be allowed to write a message that will be
printed on a little gift card. |
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Gift note & gift wrap
Step 1: Even if
it shows that gift wrapping is not available for this item, your box will be
gift wrapped if you leave a gift note.
Step 2: Enter
your gift note here, we will copy your personalized message on a nice gift
card. Step 3: Click
on "Continue" to check out. |
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Payment methods
Step 1: You have
different payment options here:
Credit card: you card will be
processed only when your order is treated
"Call me" is when you want
to pay by phone or to confirm you will send a check or a money order.
PayPal is accepted, click
here if you have a PayPal account. |
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Payment methods
On the same page
Step 1: Shows
your selection of the shipping method.
Step 2: You
may review your entire order. Step 3: Click
to confirm and complete your order. You will receive an email
confirming your order immediately once step 3 is completed.
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Your invoice
Step 1: Thank
you for doing business with us. This is your invoice, you may print it.
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Your account
Step 1: Access
your account anytime, click on the "My account" button and enter your
account with your ID and password.
Step 2: Check
the status of your order by clicking on your order number. All the
information related to your order (such as shipping date, tracking number,
etc...) are stored in your account.
THANK YOU |
BACK TO CHRONO-WATCH
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